The welcome offer is only valid on a first deposit.
The welcome offer deposit bonus is 100% up to €100.
You can get a total of €100 in bonus money.
The minimum deposit required to activate offer is €10.
Bonus money is money added to your account so that you have a higher balance when you start playing. Bonus money can be used in any game but cannot be withdrawn until you have met the wagering requirements. When bonuses have wagering requirements, they need to be bet on casino games a certain number of times. The wagering requirement for each bonus is 40 times. For example, if you get a €50 bonus, you will need to wager a total of €2,000 to clear the wagering requirement (€50 x 40= €2,000).
Real money is always used before any bonus money and only bonus money is used towards wagering for any bonus.
You can only bet using your bonus money when you have no real money left in your account.
Real money is used before any bonus money.
Real money can always be withdrawn.
When you use your bonus, the wagering requirement is reduced. The maximum bet allowed with bonus money is €5.
Bonus money and Treasure Chest items are removed upon withdrawal.
Different games affect the wagering requirements differently.
Winnings of bonus bets or mixed bets become bonus money and do not increase wagering requirements.
Any bonus money will be removed after 60 days and Free Spins will be removed after 30 days.
The maximum allowed bet containing bonus money is €5. Winnings due to higher bets may be removed.
Different games promote differently to the wagering requirements and can be seen below: Slot machines 100% (except Blood Suckers, The Wish Master and Dead or Alive - 0%), Video Poker 30%, Oasis Poker 10%, TXS Hold’em Poker 10%, Casino Hold’em 10%, Blackjack (incl. Pontoon and Double Exposure) 10%, Roulette all kinds) 5%, Baccarat (all kinds) 0%.
Any player found to be abusing bonus funds on slot games with a progression mechanic are liable to have any winnings confiscated and may have their accounts closed, these games include, but not limited to, Castle Builder 1 and 2, Pearls of India, Tower Quest, Immortal Romance, Tomb Raider – Secret of the Sword, Avalon 2, Thunderstruck 2, Jurassic Park.
Casino Heroes reserves the right to withhold or remove any items in the Treasure Chest upon withdrawal request.
This offer is available only for players with home address in Germany, Austria and Switzerland.
You need to validate your phone number in order to claim the Welcome offer.
The bonus on deposit doesn't apply to deposits made with Skrill.
Promotional guidelines for the Welcome Pack's extra spins
Each package of extra spins needs to be activated in your Lobby once logged in.
The first extra spins pack will be added to the player's account immediately following registration. The packages of extra spins related to deposits will be added to the player's account either immediately after the corresponding deposit or the day after at 12:00 PM (noon), depending on the bonus.
Each set of extra spins can be activated and used within 24 hours. Any unused extra spins and, or, bonus money will expire after 7 days.
Extra spin winnings are added to the player's account as bonus money. All winnings accumulated from extra spins have a x48 wagering requirement before a withdrawal can be made.
Promotional guidelines for bonus money
Minimum deposit to claim each step of the Welcome Offer is €10.
Bonus money will be converted to real money balance once it has been played 48 times. For example, €10 bonus money will be converted to real money balance once the player has placed bets in total value of €480.
Withdrawals of the winnings resulting from the deposit amount can be made at any time as long as the deposit has been wagered accordingly to our T&C. Of course, the withdrawal request will remove the remaining bonus money from the player's account.
Any unused bonus money will expire after 7 days.
Maximum bonus bet is €5 or €0.50 per bet line. If the player plays with higher stakes, the winnings will be void and the bonus money will not be converted to real money balance. Terms and conditions: General Promotional Terms and Conditions Apply
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