- All bonuses are limited to one per person, per household, per computer, or per IP unless otherwise specified.
- Players can forfeit their bonus amount at any time and withdraw any remaining Real Money balance.
- All casino bonuses are subject to thirty-five times (35x) wagering unless stated otherwise in the campaign terms.
- Winnings on Free Spins (free rounds) have a wagering requirement of thirty-five (35x) the winning sum unless otherwise stated in the Free Spins campaign. If no specific information is given regarding wagering requirements when receiving a bonus, the wagering requirement is set to thirty-five (35x) times the sum of the received bonus amount.
- The maximum bet allowed when using bonus money is of five EUR (€5) per spin or 0.50 EUR (€0,50) per bet line until all wagering requirements have been fulfilled. Wildz
Casino reserves the right to void bets and winnings resulting from wagers of larger amounts.
- Players from the following countries are not permitted to receive the Welcome Bonus and/or any deposit bonuses unless otherwise stated: Belarus, India, Thailand, Sri Lanka, Russia, Ukraine and Vietnam.
- Please note that different games contribute a different percentage towards the wagering requirements:
All Casino Slots: 100%, (except 1429 Uncharted Seas, Bloodsuckers, Beautiful Bones, Dead or Alive, Dead or Alive 2, Eggomatic, Eye of the Kraken, Gemix, Jack Hammer 2, Pearls of India, Scrooge, Secrets of Atlantic, Sea Hunter, Steam Tower, Tower Quest, Viking Runecraft, Lil Devil, The Wish Master, Kingmaker, Beautiful Bones, Wild Swarm, Blazing Bull, Hellcatraz, Street Fighter II, Royal Mint : 0%)
All table and Live Casino games 50%
All Video Poker Games 0%
- Risk hedging, such as, but not limited to, betting Red Bet and Black Bet on any single round of roulette, will not contribute towards any part of a promotion. This includes bonus wagering requirements or the accumulation of any points. Players deemed to be using risk hedging tactics to redeem their bonuses or cash prizes risk having their bonuses, cash prizes and any subsequent winnings removed.
- All deposit and free cash bonus offers will expire after 24 hours excluding the Welcome Bonus. Once the reward or bonus has been claimed, the player has 60 days to use it or the remainder may be forfeited. Registered players must log in to Wildz.com and visit My Rewards to accept all rewards or bonuses in order to have these applied to their account.
- Free spins provided as part of the Welcome Bonus, the Levelz mini slot, or part of any other promotion or incentive, will be allocated by Wildz Casino to a game of their discretion.
- Per the Welcome Bonus, free spins will be allocated as such:
Book of Dead
Vikings go Berzerk
- A minimum deposit of €10 is required to activate the Welcome Bonus.
- Real money and bonus funds will be used in the following order:
Only when placing a bet of bonus money or a bet containing bonus money, the wagering requirement is decreased by the amount of the bonus bet
at a maximum of 5 EUR.
- To advance the Progress Bar, a minimum bet of 0.20 EUR with bonus or real money is required.
15 - Spinback™️ Free Spins:
If you miss on 5 consecutive real money spins, you will be credited with one free spin on Temple Tumble. Bonus money spins and free spins will not accumulate Spinback free spins.
Spinback is only triggered when the player is wagering on all 10 bet lines and at least €0.20 stake.
Spinback free spins will be available in My Rewards once the player is credited with 5 Spinback free spins (5 consecutive misses, 5 times).
The value of Spinback free spins are based on the smallest bet the player makes during the game rounds where Spinback free spins were accumulated. For example, if a player wagers €2 spins throughout 4 of 5 series of Spinback-accumulating rounds, but wagers €0.20 or €0.40 for the remaining series of Spinback-accumulating rounds, their Spinback free spins will be valued at €0.20, the Spinback value associated with €0.20 spins.
Free spin values are paired against the wagering level. Higher wagers receive higher value Spinback free spins. Spinback free spin values are €0.20, €0.40, €1.00, €2.00, €6.00, €10.00 and €20.00.
- Wildz reserves the right to withhold and remove any bonus money awarded if it has not been used within 60 days from the date awarded.
- Winnings from “free spins” or “bonus” features initiated with bonus funds - but completed after the bonus has been wagered, lost, expired or forfeited - will be removed.
- Using Bonus Money primarily to advance through the bonus stages of games that save progress (games such as, but not limited to, Scrooge, Devil’s Delight, Champion of the Track, Castle Builder and Robin Hood) is strictly prohibited. Doing so may result in the winnings from the bonus round, and subsequent winnings, being voided.
- When the bonus balance goes under €0.05 EUR then that bonus balance will be automatically forfeited.
- A free level up is awarded, and able to be activated the next day, whenever the customer advances a level through normal gameplay. Only one (1) “next day level up” will be awarded. If a player advances two or more levels in a single day, they will only be awarded one (1) “next day level up.” Claiming a “next day level up”
trigger another level up the next day. “Next day level ups” can only be won through gameplay.
21 - Cashback Item Terms:
Cashback is only awarded as a percentage of net losses in real money. Bets using bonus money
Cashback is paid in bonus money. Normal bonus money wagering conditions apply.
A minimum of €1 cashback must be earned for cashback to be applied to your account.
Cashback is only paid into open accounts.
The maximum amount of cashback that can be earned with any claimed “Cashback Chip” in My Rewards is €100. This cashback limit
does not apply
to Loyalty+ members.
22 - Loyalty+ Cashback Terms:
Loyalty+ cashback is calculated as follows:
(real money + bonus money bets) - (real money + bonus money wins) - bonus granted + (bonus forfeited + bonus auto-forfeited + bonus expired). The weekly cashback period is from Friday 00:00:00 - Thursday 23:59:59 (UTC).
Loyalty+ cashback is paid in real money.
A minimum of €10 must be earned for cashback to be applied to your account.
Cashback is only paid into open accounts.
- These General Casino Bonus Terms are subject to the
General Terms and Conditions of Wildz.
The Dunder welcome package consists of 3 bonuses: 20 free spins on registration, No deposit required. Your 1st deposit gives you 100% up to €100 and 100 free spins in Book of Dead.
Minimum deposit to claim the bonus is €20. This offer is not available to players residing in The United Kingdom, Sweden, Finland, Austria, Norway, Canada, Germany or New Zealand. This offer is only valid once per person, computer, IP address or household.
Neteller and Skrill deposit methods are excluded from the deposit offer.
Free spins are credited on registration in the game Book of Dead and must be used within 7 days.
Free spins can only be claimed on the game Book of Dead. Just load the game to use them.
All free spins are worth 0.10€ per spin
Maximum win amount from the free spins is €100. In order to get the Dunder welcome bonus, you must activate it from the homepage or from the deposit tab
In addition to the deposit bonus, you are also eligible to claim a total of 100 free spins in Book of Dead. The first 50 free spins will be activated on deposit, the second will be activated at 02:01 CET the day after deposit.
The free spins must be activated by loading the game Book of Dead. Free spins that haven't been activated and used within 24 hours after being credited will expire.
The Dunder welcome package is only available for 21 days from the date of registration.
The deposit bonus has a wagering requirement of 30 times the bonus and deposited amount within 30 days.
Winnings from free spins given upon your first deposit have a wagering requirement of 30 times within 30 days.
You can forfeit your bonus amount and respective winnings at any time and withdraw any remaining balance.
The bonus and respective winnings will be forfeited if wagering requirements have not been met within 30 days of the bonus being credited.
You can place a maximum bonus bet of €5 per spin when you have the bonus active.
Wagering on bonus money must be completed within 30 days of being awarded to you or the bonus money will expire.
Once the Welcome Bonus has been claimed, your funds will be used in the following order: 1/ Any funds required to trigger the bonus 2/ bonus funds 3/ any remaining funds. Example: You have €5 on your account. You make a €20 deposit and get a €20 bonus. - Your Total Balance is now €45. Your Withdrawable Balance is €25 and your Bonus Balance is €20. When you start wagering, €20 from your Withdrawable Balance will be used first. If this is exhausted, €20 from your Bonus Balance will be used next, followed by the remaining €5 from your Withdrawable balance.
Different games contribute a different percentage towards the wagering requirements:
Slots and other games: 100%
All table games: 10%
Video pokers: 0%
1429 Uncharted Seas, Blood Suckers, Kings of Chicago, Retro Reels - Extreme Heat, Simsalabim, The Wish Master: 0%
This offer is available only for players with home address in Germany, Austria and Switzerland.
You need to validate your phone number in order to claim the Welcome offer.
The bonus on deposit doesn't apply to deposits made with Skrill.
Promotional guidelines for the Welcome Pack's extra spins
Each package of extra spins needs to be activated in your Lobby once logged in.
The first extra spins pack will be added to the player's account immediately following registration. The packages of extra spins related to deposits will be added to the player's account either immediately after the corresponding deposit or the day after at 12:00 PM (noon), depending on the bonus.
Each set of extra spins can be activated and used within 24 hours. Any unused extra spins and, or, bonus money will expire after 7 days.
Extra spin winnings are added to the player's account as bonus money. All winnings accumulated from extra spins have a x48 wagering requirement before a withdrawal can be made.
Promotional guidelines for bonus money
Minimum deposit to claim each step of the Welcome Offer is €10.
Bonus money will be converted to real money balance once it has been played 48 times. For example, €10 bonus money will be converted to real money balance once the player has placed bets in total value of €480.
Withdrawals of the winnings resulting from the deposit amount can be made at any time as long as the deposit has been wagered accordingly to our T&C. Of course, the withdrawal request will remove the remaining bonus money from the player's account.
Any unused bonus money will expire after 7 days.
Maximum bonus bet is €5 or €0.50 per bet line. If the player plays with higher stakes, the winnings will be void and the bonus money will not be converted to real money balance. Terms and conditions: General Promotional Terms and Conditions Apply
This Offer is available for new customers registering at CasinoEuro from the 15th March 2016.
You must opt-in to the Offer on the deposit page before making the deposit in order to receive the offer.
Only your first deposit will qualify for the Offer. The minimum deposit required to activate the Offer is €15.
The Offer must be claimed within 14 days of registration. You will not be able to claim the Offer after this time has elapsed.
The Offer is not available to customers residing in Russia, Bulgaria, Ukraine, Turkey, UK, Argentina, Israel, Japan, Brazil, Sweden, Norway, Finland, Czech Republic, Poland or Slovenia.
Deposits made through Skrill or Neteller will not be eligible for the Offer.
If you are not able to activate your bonus when depositing with Trustly, please contact our customer support to get your bonus manually credited.
The Offer can only be received once per CasinoEuro account, person, family, household, address, e-mail address, credit card number and / or IP address.
The maximum Bonus available to you will be the equivalent of your deposit amount and no more than €150 (as per your account currency).
You will be required to choose your Bonus amount and claim the Bonus once the deposit has been made.
On claiming the Bonus, you will receive the amount specified in ‘Bonus Money’ and the equivalent amount from your deposit will be reserved as ‘Locked Money’.
The ‘Bonus Money’, ‘Locked Money’ and any winnings generated from them are reserved money and cannot be withdrawn until the Wagering Requirement of the Bonus is met.
Wagering Requirement of the Bonus: The Bonus must be wagered a minimum of 40 times within 5 days of the Bonus being credited. For example, if you claim a €25 Bonus, you will be required to bet a total amount of €1,000 (which is €25 x 40) in the casino within 5 days of claiming the Bonus before you may cash out.
Failure to meet the Wagering Requirement will result in the forfeit of the Bonus and any winnings that have resulted from the Bonus.
The maximum stake allowed when having an active bonus is €6 per game round or 50 eurocents per line.
Not all games in Casino, Live Casino or Mobile Casino contribute the same amount to the bonus wagering requirement. Certain games will have a higher % contribution than others and some do not contribute at all. The following is a list of contributions towards wagering requirements for each individual game type:
All Live Casino games: 15% - Except Dream Catcher: 50%
All Roulette (except Live), Caribbean Stud & Casino Stud Poker games: 10%
All Casino Hold’Em, Red Dog, Pai Gow Poker Games, Oasis Poker & Texas Hold’Em Poker Games: 10%
All BlackJack (except Live BlackJack), Baccarat, Video Poker, Pontoon, Beat Me, Punto Banco Games: 5%
Real money will be deducted before Bonus money when playing in the Casino.
If you cancel the Bonus, you will lose the Bonus and any winnings generated from the Bonus.
In any dispute relating to this Offer, CasinoEuro management’s decision is final and any ruling made by CasinoEuro is binding and not subject to review or appeal by you or any third party.
CasinoEuro reserves the right to modify, alter, discontinue or terminate this promotion at any time for any reason and also reserves the right to change the terms and conditions of this offer at any time and it is customer's responsibility to check for changes and updates.
CasinoEuro’s General Terms & Conditions apply.
WELCOME PACKAGE 100% BONUS + 100 SPINS
Opt-in required. Min deposit 10€. Max bonus 150€. 40x wagering requirements on bonus funds. Bonus and spins expire 7 days after opt-in. Spins available on selected games only. Max redeemable 2,000€ from deposit bonus. Max Redeemable from spins 10€. New Customers only. Player currency, country, game restrictions & full terms apply.
40x wagering requirements apply to free spins, bonus spins and deposit bonus
Player, currency, country, game restrictions & terms apply
By clicking Opt in you agree to the full promotion terms
1. This "Welcome Package" promotion (the “Promotion”) is promoted, operated and hosted at williamhillcasino.com (the "Website") by WHG (International) Limited (“William Hill”, "we", "us", "our") a limited company registered in Gibraltar.
2. Please refer to the "Definitions" section below for the meanings given to capitalised terms used in these terms and conditions ("Promotion Terms").
3. The Promotion will run from 00:00:01 (UK time) on 29th November 2018 until 23:59:59 (UK time) on 31st August 2020 (the “Promotion Period”).
4. For customers wagering using funds other than Euros (€) (e.g. US$, CA$ or £), where reference is made in these Promotion Terms to an amount in Euros (€), the equivalent amount in the currency you are using shall apply.
5. This Promotion is only available once per customer.
How does the Promotion work?
6. This Promotion is open to customers who do not already have an Account on the Website (“New Customer”).
7. Following successful registration, when you opt-in to this Promotion (by following the instructions below) and you make your first single deposit on your Account of at least €10 from your Real Money Balance (“First Deposit”), you will be eligible to receive:
a) a bonus of 150% of your First Deposit (up to a maximum bonus of €150) into your Bonus Balance (a “Deposit Bonus”)
b) 50 Bonus Spins at the time of your First Deposit (“Bonus Spins”).
8. For the purpose of these Promotion Terms, Deposit Bonus and Bonus Spins shall each be called a “Bonus” and, together the “Bonuses”.
a) The maximum redeemable amount from your Deposit Bonus that may transfer to your Main Balance (subject to meeting the Wagering Requirement) is limited to €2,000.
b) The maximum redeemable amount from your Spins Bonus Funds that may transfer to your Main Balance (subject to meeting the Wagering Requirement) is limited to €10.
How do you take part in the Promotion?
9. In order to take part in this Promotion and receive the Welcome Package, during the Promotion Period you need to successfully open an Account on the Website. You must opt-in to the Promotion by clicking “Opt in” on the pop-up to confirm that you have read and agree to these Promotion Terms and that you wish to take part in the Promotion.
10. The Deposit Bonus will automatically be added to your Bonus Balance on completion of your first successful deposit.
11. You will also receive 50 Bonus Spins with your first successful deposit.
12. You may only enter into one promotion in connection with your First Deposit. By opting-in to this Promotion, you are selecting this Promotion to be the only promotion that applies to your First Deposit.
13. Unless otherwise stated in these Promotion Terms, your Bonuses cannot be combined with any other offers, promotions or bonuses offered by us.
14. You may not participate in the Promotion (and you will not be entitled to receive any Bonuses) if you have previously been excluded by William Hill from participating in promotions or any gaming or wagering on the Website.
15. Please note that this Promotion is not available to customers who are resident in any countries/territories in which we do not accept business from, as set out on our Website.
How can you use your Bonus Spins?
16. You can use your Bonus Spins (Spins) only on (“Selected Games”). Selected Games include: Age of the Gods™, Fate Sisters, King of Olympus, Prince of Olympus, God of Storms, Medusa and Monster, Ruler of the Sky, Goddess of Wisdom, Furious Four, Midas Touch
17. Once you have used your Bonus Spins, any "winnings" from your Spins ("Spins Bonus Funds") will be automatically credited to your Bonus Balance.
18. Winnings from wagers placed using your Spins Bonus (i.e. Spins Bonus Funds) will be allocated to your Bonus Balance.
19. Your Spins Bonus (and any Spins Bonus Funds) can only be wagered on the Selected Games.
20. You can wager your Spins Bonus on the Selected Games for 7 days from the date on which you received your Spins (“Spins Bonus Period”). If you have not met the Wagering Requirement within the Spins Bonus Period, then that Spins Bonus (and any Spins Bonus Funds) will be automatically deleted from your Bonus Balance at the end of the Spins Bonus Period.
How can you use your Deposit Bonus?
21. The maximum Deposit Bonus you can receive during the Promotion Period is €150. If your First Deposit Exceeds €150, you will not receive any additional Deposit Bonus in respect of the amount of your deposit in excess of €150.
22. You can wager your Deposit Bonus (and any Deposit Bonus Funds) on (and only funds wagered in these games will count towards the Wagering Requirement (as defined below)) the Promotion Games (as defined above).
23. Winnings from wagers placed using your Deposit Bonus (i.e. Deposit Bonus Funds) will be allocated to your Bonus Balance.
24. You can wager a Deposit Bonus (and any Deposit Bonus Funds) on any of the Promotion Games for 7 days from the Bonus becoming active ("Deposit Bonus Period"). If the Deposit Bonus has not been used, or if the Wagering Requirement (as defined below) has not been met, within the Deposit Bonus Period, then any Deposit Bonus Funds will automatically be deleted from your Bonus Balance at the end of the Deposit Bonus Period.
What Wagering Requirement applies to your Deposit Bonus and Bonus Spins?
25. For the purposes of the following clauses, Deposit Bonus and Bonus Spins shall each be called a “Bonus” and, together the “Bonuses”.
26. Each Bonus is subject to a wagering requirement of 40x your Bonus ("Wagering Requirement"). This means that you cannot withdraw any Bonus Funds in respect of that Bonus from your Bonus Balance until you have wagered 40x the value of that Bonus on any Promotion Games (such games being the same for each of the Bonuses).
27. Each time you place a wager on a Promotion Game, your stake will be deducted from the Wagering Requirement for that Bonus. For example, if you made a deposit of €10, and you receive a €15 Bonus and the Wagering Requirement would be 40x your Bonus = 40 x €15 = €600. If you then place a wager of €10, this would be deducted from the Wagering Requirement and you would need to stake a further €590 (i.e. €600 - €10 = €590) before you could withdraw any Bonus Funds from your Bonus Balance in respect of that Bonus. For the purposes of this example, we have assumed that all wagers made had a stake Contribution of 100%, as detailed below.
28. The Wagering Requirement must be met within the relevant Bonus Period for that Bonus; otherwise, the Bonus (and any Bonus Funds) will automatically be deleted from your Account.
29. Once you have met the Wagering Requirement for the relevant Bonus, any Bonus Funds from that Bonus will automatically transfer to your Real Money Balance from where you will be able to withdraw them as cash or wager them in non-Promotion play.
What Stake Contributions apply to your Wagering Requirement?
30. The stake contributions shown in the table below ("Stake Contributions") apply to the Wagering Requirements.
Promotion Game / Promotion Game category
All Slots games, excluding: Excluded Games
All “Hi-Lo” games featured on the “Casino” page on the Website, Football Rules, Mini Football Rules, Wild Gambler, Wild Gambler 2: Arctic Adventure, Time for a Deal, Highway Kings, Highway Kings Pro, Highway Kings Mini, Golden Tour, Desert Treasure, Desert Treasure II, Desert Treasure Mini, Captain’s Treasure, Captain’s Treasure Pro, Captain’s Treasure Mini, Halloween Fortune, Goblins Cave, Tres Amigos, Cinerama, Diamond Valley, Diamond Valley Pro, Jungle Boogie, Ugga Bugga, Funky Monkey, Mr Cash Back
All Scratch Cards games
All Pai Gow games (all varieties) including: Website Red Dog, Let It Ride
All Casino Hold'em games
All “Roulette” games on the Website
0 – 50%
Please refer to the "Stake Contributions for Roulette games" section below for further details of how Stake Contributions work for Roulette games
All Baccarat games (all varieties)
All "Blackjack" games (all varieties,) excluding: Blackjack Switch, Pontoon games
Blackjack Switch and Pontoon games (all varieties)
All Craps and Sic Bo games (all varieties)
All Video Poker games (all varieties)
All Multi-spin video slots games
All double options on slots Video Poker (all varieties)
31. This means that when you place a stake in a Promotion Game, only the percentage of your stake equal to the Stake Contribution shown in the table for that Promotion Game / Promotion Game category will count towards the relevant Wagering Requirement. For example, if your Wagering Requirement is €120 and you place a wager of €100 in a Promotion Game that has a Stake Contribution of 25%, €25 (i.e. 25% of €100) would count towards the Wagering Requirement, leaving €95 of the Wagering Requirement remaining.
Stake Contributions for Roulette and Blackjack games
32. For all Blackjack games, your Stake Contribution for each wager you place will be 20%. For example, if you placed a stake of €50, your Stake Contribution would be 20% and €10 of your stake (i.e. 20% of your €50 stake) would count towards your Bonus Wagering Requirement or Free Spins Wagering Requirement (as applicable).
33. For all Roulette games, your Stake Contribution for each wager you place (and the contribution of your stake to your Wagering Requirement), will be determined by the percentage contribution set out in the table below ("Total Coverage Percent"). Your Total Coverage Percent is displayed in the relevant Promotion Game under the heading "Coverage".
34. The relevant Stake Contribution shown in the table below will apply to wagers you place in Roulette games depending on the Table Coverage Percent for each spin of the roulette wheel on which you place a wager:
All Roulette games
Table Coverage Percent
Low Table Coverage bet:
0 – 25 %
Medium Table Coverage bet:
25.1 – 48 %
High Table Coverage bet:
48.1 – 100 %
35. For example, where you place a:
a) Low Table Coverage bet (i.e. your Table Coverage Percent is lower than or equal to 25%), your Stake Contribution will be 50%. For example, if you placed a stake of €30, your Stake Contribution would be 50% and €15 of your stake (50% of your €30 stake) would count towards your Bonus Wagering Requirements or Bonus Spins Wagering Requirements (as applicable);
b) Medium Table Coverage bet (i.e. your Table Coverage Percent is equal to or greater than 25.1% but less than or equal to 48%), your Stake Contribution will be 25%. For example, if you placed a stake of €30, your Stake Contribution would be 25% and €7.50 of your stake (25% of your €30 stake) would count towards your Bonus Wagering Requirement or Bonus Spins Wagering Requirement (as applicable); and
c) High Table Coverage bet (i.e. your Table Coverage Percent is greater than or equal to 48.1%), your Stake Contribution will be 0%. This means that any High Table Coverage bet will not count towards the Bonus Wagering Requirement or the Bonus Spins Wagering Requirement (as applicable).
How do funds from your Account contribute to wagers you place in Promotion-play?
36. When you place a wager in a Promotion Game, the stake will be taken from your Account in the following order of priority:
a) initially, from your Real Money Balance;
b) then, if your stake exceeds the value of your Real Money Balance, the remaining stake in excess of your Real Money Balance will be taken from your Bonus Balance;
37. If the total funds in your Bonus Balance fall below €0.99 at any time, the Promotion will automatically end and any remaining funds will remaining the Bonus Balance. You will not be able to withdraw that amount however you may continue using it to make wagers.
How are winnings allocated to your Account during Promotion-play?
38. When you place a successful wager, your winnings will be split between your Real Money Balance and your Bonus Balance in proportion to the percentage of the stake contributed by each, respectively.
39. If you have a number of different promotions active on your Account, stakes and winnings (and contributions towards any wagering requirements) will be applied to the promotion you chose to participate in first (until that Promotion ends or expires).
40. The examples below set out how wagers are deducted from, and winnings are applied to, your Account when you participate in the Promotion.
You opt in to this Promotion and First Deposit €10 and you receive a €15 Bonus plus 50 Bonus Spins. Your Bonus Wagering Requirement would be: 40 x your Bonus = 40 x €15 = €600. Your Account now looks like this:
For the purposes of these examples, we have also assumed that all wagers made had a stake Contribution of 100%, as detailed above.
Real Money Balance
Bonus Wagering Requirement
You place a wager of €5 in a Promotion Game. This is deducted in full from your Real Money Balance (the stake does not exceed the funds in your Real Money Balance so no funds are taken from your Bonus Balance). The Bonus Wagering Requirement is now €595 (i.e. €600 - €5 = €595).
Your wager is successful, with winnings of €10 (including your €5 returned). This is allocated to your Account as follows: the Real Money Balance gets €10 (i.e. it contributed 100% of the amount staked, so it gets 100% of the returns); and the Bonus Balance gets €0 (it contributed 0% of the amount staked, so it gets 0% of the returns). Your Account now looks like this:
Real Money Balance
Bonus Wagering Requirement
After placing the bet above, you play through your 20 Bonus Spins, after which you have "winnings" of €15, i.e. you will receive a Bonus Spins Bonus of €15 which is credited to your Bonus Balance. Your Bonus Spins Wagering Requirement is: 40x your Bonus Spins Bonus = 40 x €15 = €600. Your Account now looks like this:
Real Money Balance
Bonus Wagering Requirement
bonus spins Wagering Requirement
You place a wager of €30 in a Promotion Game. This is deducted from your Account as follows: €15 from the Real Money Balance; and €15 from the Bonus Balance (i.e. the Real Money Balance is used up first (€15) and then the amount of the stake in excess of the Real Money Balance (€15) is taken from the Bonus Balance). As the Bonus Wagering Requirement was active on your account first (before the Bonus Spins Wagering Requirement (i.e. because you commenced play with your Bonus before using any Bonus Spins), funds from your wager will be deducted from the Bonus Wagering Requirement (which will be reduced to €565 (i.e. €595 - €30 = €565)).
Your wager is successful, with winnings of €50 (including your €30 returned). This is allocated to your Account as follows: the Real Money Balance gets €25 (i.e. it contributed 50% of the amount staked, so it gets 50% of the returns); and the Bonus Balance gets €25 (it contributed 50% of the amount staked, so it gets 50% of the returns). Your Account now looks like this:
Real Money Balance
Bonus Wagering Requirement
bonus spins Wagering Requirement
How do you withdraw your Bonus Funds?
41. Once the amount you have wagered meets or exceeds the Bonus Wagering Requirement or the Bonus Spins Wagering Requirement (as applicable), your Bonus Funds or your Bonus Spins Bonus Funds (as applicable) will (subject to any maximum withdrawal amount specified in these Promotion Terms) automatically transfer to your Real Money Balance from which you will be able to withdraw them as cash or wager them in non-Promotion play.
How do you cancel the Promotion?
42. You may choose to cancel the Promotion at any time by:
a. Contacting our Customer Services team to confirm that you wish to cancel the Promotion using the contact details contained on the "Contact Us" page on the Website.; or
b. Opting to withdraw your Real Money Balance by:
(i). Clicking on “Withdraw” which can be accessed through the “Account” tab on the Website;
(ii). Selecting a payment method and inserting the amount of funds you wish to withdraw. You will only be able to withdraw funds from your Real Money Balance. Any attempt to withdraw funds over your Real Money Balance will result in an error message; and
(iii). Confirming the cancellation terms.
43. Upon cancellation, all Bonus Funds (and any associated bonuses) will be deleted from your Bonus Balance and you will not be able to take any further part in the Promotion.
Promotional Play Restrictions
44. We offer bonuses and promotions to enhance your enjoyment of our games and wagering. We therefore expect that you will participate in all bonuses and promotions fairly, so that our other customers too may enjoy our services. We have set out below certain types of play which we consider to be unfair and therefore to be in breach of these Promotion Terms:
a) using minimal risk wagering patterns (e.g. low risk wagering, zero risk wagering or equal betting patterns);
b) using multiple accounts to obtain more than the number of bonuses or Bonus bets permitted for each customer;
c) sharing personalised promotional offers or bonuses which are available to specific customers only (i.e. that you have received by e.g. email, inbox message, text message, links, URLs etc.) with others who were not the intended recipient. This includes accessing promotions or bonuses forwarded to you by others when you were not the intended recipient;
d) concealing your country of residence in order to access a promotion or bonus that is not available in your country of residence;
e) colluding with other customers in order to take advantage of promotions or bonuses; or
f) using more than one account per household or per IP address,
together, "Promotional Play Restrictions".
45. Where you are in breach of any Promotional Play Restrictions, we may be entitled to cancel any bonuses or promotions applied to your Account, reclaim any bonus element of such offers and either settle bets at the correct odds, void any free bets, void any bet funded by a bonus, or remove any subsequent winnings relating to a bonus. We may also be entitled to levy an administration charge up to the value of the bonus, Bonus bet or additional payment to cover our reasonable administrative costs in respect of any such action that we take.
General Promotion Terms
46. Notwithstanding anything else contained in these Promotion Terms, you may withdraw any funds in your Real Money Balance at any time except where we are required to withhold such funds in order to comply with our legal or regulatory obligations.
47. Unless otherwise stated in these Promotion Terms, your Bonus (and any Bonus Funds) and your Bonus Spins (and any Bonus Spins Bonus Funds) cannot be combined with any other offers, promotions or bonuses offered by us.
48. William Hill has the right to refuse or withhold payment of any Bonus Funds (or any Bonus Spins Bonus Funds) in the event of funds you have deposited into your Real Money Balance being cancelled or denied by any payment service.
49. William Hill reserves the right to amend or cancel this Promotion or amend these Promotion Terms:
a) without notice if the change or cancellation is as a result of any legal or regulatory change; or
b) for any other valid reason by giving you notice in advance of the change (we shall only do this where the circumstances are sufficiently serious, for example, where there is a malfunction of the software or systems we use to provide the Website and/or the Promotion or in the event of manifest error in the Promotion and/or the Promotion Terms), unless the change is in your favour (including, making the Promotion Terms fairer to you or easier to understand), in which case we will not tell you of the change. We may also offer an equivalent prize, bonus or free bet to the one referred to in any Promotion without telling you.
50. In addition to these Promotion Terms, your use of the Website and your participation in any gaming or wagering (including this Promotion) is governed by our general terms and conditions which are available at General Terms. You should therefore ensure that you have read and understood the General Terms and these Promotion Terms before taking part in this Promotion. In the case of any discrepancy between these Promotion Terms and the General Terms, these Promotion Terms shall take precedence.
51. These Promotion Terms shall be exclusively governed by and construed in accordance with the laws of England and subject to the non-exclusive jurisdiction of the courts of England and Wales.
52. In these Promotion Terms, the following definitions shall apply:
a) "Bonus Balance" means the total sum of all bonuses and bonus funds active on your Account (including any Bonus, any Bonus Funds, any Bonus Spins Bonus and any Bonus Spins Bonus Funds) which cannot be withdrawn as cash or wagered in non-promotional play because they are subject to ongoing promotional play restrictions (e.g. the Bonus Wagering Requirement or the Bonus Spins Wagering Requirement has not been met);
b) "Bonus Funds" means any winnings from wagers placed using your Bonus which are allocated to your Bonus Balance, in accordance with these Promotion Terms;
c) "Bonus Spins Bonus Funds" means any winnings from wagers placed using your Bonus Spins Bonus which are allocated to your Bonus Balance, in accordance with these Promotion Terms;
d) "Real Money Balance" means the total funds that you have deposited into your Account and all winnings from those deposits, which you can withdraw as cash or wager in non-Promotion play at any time; and
e) "Total Balance" means the total sum of funds contained in your Real Money Balance, and your Bonus Balance.
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